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Toyinda L. Smith | The Coaching Seat™

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Leadership Training, Coaching Skills & Transformational Keynotes


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  • The Champion Influence® Coaching Skills for People Leaders 101

    This interactive session introduces fundamental coaching concepts, core skills, and practical applications. Leaders will learn to distinguish coaching from supervision, adopt a coaching mindset, and apply the The Coaching Seat’s 6A’s of Coaching—Amplifying Trust, Active Listening, Asking Questions, Administering Feedback, Action Planning, and Accountability. Through hands-on activities, participants will gain the confidence to integrate coaching techniques into their leadership approach effectively.

  • The Coaching Advantage: How People Leaders Can Drive Performance with a Coaching Approach

    Want higher retention, stronger engagement, and sharper critical thinking from your team? The Coaching Advantage equips people leaders with the coaching mindset and methods to unlock performance. You’ll master essential coaching skills, learn the difference between directive and coaching leadership styles, and walk away with practical techniques to develop a high-performing team that owns their results.

  • Embracing Kaizen: Self-Coaching for Continuous Improvement

    Kaizen, the Japanese philosophy of continuous improvement, teaches that small, positive changes lead to lasting progress. In this interactive session, you’ll learn how to pair Kaizen with self-coaching practices from The Handbook to Coach Yourself to foster personal and professional growth. Discover practical tools and a mindset for making steady, meaningful strides toward your goals.

  • The Blend is the Win: Coaching + Supervision = Leadership Gold

    Being “in charge” doesn’t mean doing all the talking—or all the solving. This dynamic, hands-on session is designed for supervisors who want to lead with greater influence, not just instruction. We'll explore how to fuse the clarity of supervision with the curiosity of coaching so that your team members feel guided and grown. Whether you're correcting performance or celebrating progress, you’ll leave with practical tools to supervise with heart, listen with intention, and lead with power.

  • Coaching for Results: Structuring Feedback with the SBI Method

    Giving effective feedback is a leadership skill—and coaching makes it stronger. In this interactive session, people leaders will learn how to use the SBI Model (Situation–Behavior–Impact) to guide feedback conversations with clarity, care, and confidence. Whether you’re celebrating great work or addressing challenges, this model helps you coach in a way that builds trust, supports growth, and keeps your team engaged.


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